FAQs & SUPPORT
A little clarity.
A better next step.
Helpful answers about the collection, compatibility, ordering and getting in touch.
What can I shop for?
Our sample range covers headphones and earbuds, laptops and desktop accessories, tablets and connection essentials, and gaming controllers. Browse a category or search for the type of product you have in mind.
Are the photographs of the exact products supplied?
The photographs illustrate the product types in our sample collection. They do not show confirmed stock. The exact brand, model, colour, specifications and package contents will be confirmed in your individual quote.
How do I check if an accessory will work with my device?
Include the exact make and model of your device, the connections it has and what you want the accessory to do. We will discuss compatibility for the actual product being quoted before you decide to order.
How do I place an order?
Start by adding products to your enquiry list and choosing the quantities. Continue to the enquiry page, review your email draft and send it to us. We will confirm the items, price and supply arrangements before an order is agreed.
Why are prices shown as “Price on enquiry”?
This is a sample catalogue rather than a live stock feed. Products, specifications, prices and availability are confirmed by email so your quote reflects the actual item and quantity being discussed.
Do you take payment on this website?
No. Adding products to your enquiry list does not place an order, reserve stock or take payment. Payment arrangements are discussed only after the products and quotation have been agreed.
Can I enquire about several items for my business?
Yes. Add your products and quantities to the list, then tell us about your business requirements. We will discuss the proposed models, quantities, availability and supply arrangements together.
What are the delivery options?
Include your suburb or postcode in your enquiry. Delivery methods, charges and expected timing will be confirmed with your quote before you order. We do not advertise a blanket delivery promise.
What warranty and return information will I receive?
Ask us for the warranty, return and support information for the specific item before purchasing. For help with an agreed order, email your order reference, product details and a description of the issue.
How do I get in touch?
Email contact@kirstyleecircus.com.au, or use the enquiry builder to prepare an email. Your draft is not sent until you choose to send it from your email application.
Your next upgrade
starts with a conversation.
Tell us what you need. We’ll work through the options with you.